Monday, February 06, 2006

VoIP and Quality

VoIP and Quality
VoIP was not known for great quality when it first appeared on the market. Thanks to technological advances VoIP has been holding their own against telephone heavyweights for quite some time in the area of voice quality. To get the most out of your VoIP connection you will need to invest in an up-to-date computer. If your computer is running on a slow processor or a very old operating system, your computer may not be equipped to handle VoIP and producing the high quality audio needed to have a great conversation. You should always check with your VoIP provider and see what their computer requirements are before signing up. You should make sure that your computer is fully prepared to adequately handle a VoIP connection.
Another step in producing great audio quality and VoIP is your soundboard. If you have a shabby soundboard and speakers, you will not experience the full range of VoIP. Your computer should be well equipped before considering taking the dive and unplugging your telephone wires.
VoIP operates by transmitting audio as data (in the form of Packets) across the Internet. The Packets can be transmitted to another computer or to a standard PSTN phone. If it is transmitted to a PSTN phone, the packet will be reassembled for the other hearer. All of this takes place in the blink of an eye and produces a conversation comparable to other service providers.
For VoIP to produce great quality audio, you will need to make sure that you have a High Speed Internet connection. This can be either DSL or Cable Modem, but VoIP will have conflicting issues with Dial Up. When you subscribe to your VoIP subscriber, you will be given software to install upon your computer. This will also include audio Codecs. Audio Codecs will enable your VoIP with high quality audio and great sound capabilities. There is no reason to believe that you cannot have excellent sound with VoIP.
VoIP is providing customers with not only great audio, but also with great features that are usually only provided for a fee with standard telephone service providers. Features such as Voicemail, Call waiting, Call forwarding, Caller Id, and Call Transferring are typically included free of charge with your VoIP package.
Many small businesses are opting to use VoIP for their telecommunication business needs due to the fact that VoIP offers great quality for a lower price. Small businesses are recognizing that the ability to handle all of their data, voice, and web applications with one service is of incredible benefit to the productivity of their company. The ability to interact with customers in real time, while utilizing E-mail, audio, and web applications is well worth the switch to VoIP.
Call centers are also taking advantage of VoIP services. In the early years of telemarketing history, call centers were comprised of one central office where hundreds, if not thousands, of employees gathered together to handle customer service calls. Now, by utilizing VoIP, call centers can exist anywhere worldwide. Many business owners are now outsourcing their business overseas, and with VoIP technology, agents can be hired around the globe, and in different time zones, allowing companies to have cost effective labor, that works 24 hours a day, 7 days a week.
There are other benefits for small businesses incorporating VoIP service. It is a great way for mobile employees to stay connected to their main offices and they can take advantage of the affordable rates. Mobile employees can also benefit from the fact that VoIP can be used anywhere there is a High Speed Internet connection. That means that if an employee travels a lot, they can receive business calls on their current work number via their laptop. This is an incredible savings not only of dollars, but of valuable business calls that may other wise be lost.
All in all, VoIP has increased to a viable alternative to traditional landline phone service. The quality has developed to the point that VoIP is a viable competitor against major telephone companies. As products and services continue to develop, we can only expect that VoIP will increase in quality, service, and standards. People value the nature of VoIP for its flexibility; cost effectiveness, ability to increase business productivity, and overall simplicity of design.

Wednesday, January 11, 2006

Packet8 announces new promotion for first quarter 2006!

Packet8 announces there new promotion for the first quarter of 2006!
Customers will be able to enjoy an additional 3 months of service at 50% off!
The offer is good for the first quarter of 2006 and will end on March 31, 2006!
This offer is good only on Freedom Unlimited Residential plans (which includes the Uniden product) and for new subscribers only.
Additional information
Our monthly residential service charge will change from $19.95 to $19.99.
All other services will also change from .95 to .99 (i.e. Virtual Office $39.99, Freedom International $19.99, Freedom Global $49.99, etc.).

Monday, January 09, 2006

VoIP Products and Services

Products and Services

VoIP technology is on the move. As it continues to draw popularity new products and services are continually flooding consumers. Some of these products are hitting customers before rules and regulations can even be initiated for the technology as a whole. Yet VoIP continues to rise, and due to its wonderful cost efficiency remains a viable force in the telecommunications arena.
Some products and services applicable to VoIP technology are:
Instant Messaging with VoIP
Instant Messaging programs are embracing VoIP technology. The greatest advantage to Instant Messaging VoIP is that it remains one of the free VoIP products on the market. Simply visit your favorite Instant Messaging site and check for any new products labeled, “with voice” or “voice enabled” or “make phone calls”. All of this refers to VoIP. Programs such as Yahoo Messenger, AOL Instant Messenger, ICQ, and MSN all enable VoIP capabilities. Even Google has designed a new Instant Messaging- VoIP product.
We will continue to see the evolution of VoIP enabled products and services as this high demand technology continues to gain strength and momentum.
VoIP Service Providers for Telephone Needs
There are many new providers on the market that will supply your telecommunications needs. Many of the providers will offer you services and features that are normally included in your landline telephone services. Unlike standard telephone providers, these features are often included for free with your VoIP service. Because VoIP integrates many different technologies such as data, audio, video, and web applications you can benefit from the services provided with VoIP. Features such as Call Waiting, Call Forwarding, Call Transferring, Voicemail, Do Not Disturb, and the ability to transfer your phone number are all included with your VoIP service. You will need to check with your individual VoIP service provider to find out what specific features are included with your service of choice.
Another feature included with many VoIP service providers is the ability to choose your area code. You may select from any area code within the United States, and some providers offer the ability to select an area code from other countries. This has many benefits for residential users and small businesses as well. If you have a lot of friends and family in a certain region, you can select an area code from their region, and they will be able to call you with local rates and not long distance rates.
For small businesses the ability to choose a specific area code is advantageous because they can use that phone number to attract business in certain locations.
E911
Another new feature for VoIP users is the E-911 or Enhanced 911 program. Many users have had trouble in the past calling 911 from VoIP connections. Because VoIP utilizes a broadband Internet connection and not a standard landline, the Public Safety Answering Point Dispatcher does not readily see addresses and other important information; the FCC has instituted some rules and regulations regarding VoIP and 911.
To begin with, when purchasing VoIP services, you will be required to sign a statement that says you understand that your 911 services may be impaired by using VoIP. Some VoIP providers do not offer 911 services at all. Other providers will offer what is known as Enhanced 911. To use E-911 services, you may be required to first activate the 911 services. The most efficient way to use E-911 is to register your information with the Public Safety Answering system. They will take your name and physical address. That way, if you call 911, they won’t have your information readily available, but they will have it in their system. However, if you are out or away from your residence and call 911, your information will be useless. In a situation like that, you will need to clearly state your location. Your VoWiFi phone won’t reveal any of your local information, as a cellular phone will.
VoWi Fi Phones
Another product on the VoIP market today is the VoWi Fi phone. These are wireless phones that run on a VoIP network. They are fairly new to the market and are currently more expensive than the cost of a cellular phone. Though many major telephone companies such as Sprint, Vonage, and Verizon are creating VoWi Fi or hybrid- half Cellular half VoWi Fi phones.

Sunday, December 11, 2005

Verizon VoiceWing VoIP - Voice Quality

Voice Quality

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As technology continues to present us with new and stunning audio programs, we must be sure that we are not exchanging flexibility with voice quality. To have a successful experience with VoIP, we must first make sure that our computers and all of its subsequent equipment is up to standard. This includes motherboards, speaker boards, video cards, audio and video Codecs, speakers, and of course your microphone.

VoIP stands for Voice over Internet Protocol, and is the application of transferring audio as data packets over the Internet and to a receiving computer or VoIP enabled device. You can use three different types of methods to communicate with VoIP. First, you can use your computer with an attached microphone and speakers. You also have the option of using a standard telephone, by connecting it to your broadband modem and your telephone. You can also use a VoIP enabled telephone.

Today’s telecommunication devices continually progress and evolve. Consumers have moved from the standard telephone to the pager or beeper (which has become virtually obsolete) to the cell phone, and now they are embracing wireless technology. VoIP and VoWiFi are on the rise, and with the technological advancements we can rest assured that our audio and video are producing the highest quality. By using your Windows Update programs, and continually upgrading your Audio drivers and Codecs, you will not sacrifice quality for flexibility. Audio Codecs are used to transfer the audio sound into the data packet before it is sent over the Internet. Some voice Codecs are also referred to as Voice Coders or Voice Encoders. There are a few commonly used Codecs for VoIP. These are G.711, G.729, and ITU-T. If your audio quality is poor, you can use certain programs and check your bandwidth. This will help identify any audio quality issues that you may be having. You can also upgrade to a higher audio codec, such as the G. 729 and that usually helps solve up audio problems.

Overall, when a user has an up to date computer system, and is using updated Audio Codecs and drivers, people are amazed by the high quality of VoIP. In fact, many people will never notice that you aren’t using a traditional phone, but VoIP services.
As VoIP increases in demand, new products are continually being released to the consumer. Audio quality is an important factor that weighs heavily in the design of new products. Cingular is offering VoWiFi plans and Vonage is currently working on a VoWiFi phone.

As these new products are being designed, and as more telephony heavyweights continue to produce them, we can know that they are not going to overlook the importance of audio quality. There is nothing you can do about using a product in a location that has bad reception, but all in all consumers are generally impressed with the level of voice quality that is standard with current telecommunications products.

VoIP is taking over and replacing standard PSTN networks. Even Verizon is releasing their brand of VoIP services Verizon VOIP Service “VoiceWing”. We can look to the next five years with full expectancy of what new products we will be presented with.

More people are placing a demand on Smartphones. These are phones that can store personal information, work as audio and video players and recorders, access the Internet, and store images or function as a camera. Due to the fact that many VoWiFi products are new the cost is high, yet over the next 5-7 years, we will see user demand go up and the price will subsequently come down.

People expect crystal clear audio and video in their telecommunications products.
Even the standards of audio quality when using Pc-to-Pc Instant messaging has drastically improved and the audio quality is perfect. Many Instant Messaging programs are now offering free VoIP services for Pc-to-Pc users. This is a great way to maintain free communication with family and friends. With Instant Messaging and VoIP enabled services, you can talk virtually world wide, unlimited with simply a high speed Internet connection, a Microphone, and computer speakers. The person on the receiving end of the call will also need the same Instant Messaging program that you are using. There are many options for today’s consumer to have high quality and pleasant long distance conversations.

Friday, December 09, 2005

VoIP Calling Plans

VoIP Calling Plans

VoIP is gaining popularity all across America. VoIP is the technology that carries audio across the Internet. You may already be familiar with Vonage. There are many more National & International VoIP providers and services available beside Vonage though. Prices vary and selected features vary from provider to provider. To find the best deal, you should compare various plans and select the one that best fits your needs.

You should be well aware of the fact that VoIP has conflicting problems with the 911 emergency systems, before you decide upon a plan. The FCC has instigated various rules and regulations that pertain to VoIP services and 911. Before you sign up for service, you will have to sign either a waiver or a statement that you are aware that you will not be receiving 911 services the same as you would with a landline telephone.

Here are a listing of various VoIP providers and some of their featured calling plans.
Broadvox- features included Online Account, Caller ID, Caller ID Block, Conference Calling, Family Address Book, Speed Dialing, Do Not Disturb, Call Waiting, Call Forwarding, Voicemail, Call Logs, Call Transfer, and Customizable Contact. Broadvox Direct offers residential and small business services. Their residential services include the Residential Choice Plus plan for $9.95 per month. The Residential Choice Plus plan includes 100 outbound minutes and unlimited incoming minutes. Their Residential Unlimited Plan costs $29.95 a month and includes unlimited calling anywhere in the US and Canada. The SoHo Small Business Regional Plan costs $34.95 per month and includes 1500 monthly minutes in the US and in Canada. The SoHo Small Business Unlimited Plan costs $44.95 per month and includes unlimited calls in the US and Canada and also includes a free fax line and Yellow Page listing.
Galaxy Voice-offers two plans, residential and business. Their residential plan costs $19.95 a month and includes unlimited calling, Voicemail, Caller Id, Call Waiting, Call Return, Three Way Calling, and Call Forwarding. Their business plan costs $39.95 per month and includes unlimited calling, Free Voice Mail, Free Call Transfer, Free Call Forwarding, Free Repeat Dialing, and Free Caller ID block. They also offer free Broadband Phone service for those who have Massachusetts, New Hampshire, New York, and Rhode Island phone numbers.
Packet8 Features include Unlimited Minutes, Local Number Porting, Personalized Voice Mail, Unlimited In Network Calling, Caller ID, Caller ID Blocking, only offers phone plans, but they also offer videophone plans. Their residential plans are the Freedom International and Freedom Unlimited. Both of these plans cost $19.99 per month. The Videophone plan is the Freedom Unlimited and that too is $19.99 per month. Their business plans consists of three different plans. These are the Virtual Office service plans, the Virtual Attendant Service plans, and the Business Phone Service plans. The Virtual office phone plan costs $19.95 per month, the Virtual Attendant service plan costs $14.95 per month, and the Business Attendant service plan costs $34.95 per month.
Vonage- features include Voicemail Plus, Three Way Calling, Call Waiting, Call forwarding, Caller ID with Name, 911 Calling, Free Phone Adapter, ability to keep your phone number, or choose any area code throughout the US and even other countries. Vonage is probably the most well known VoIP providers; you may be surprised to discover that Vonage is also one of the more expensive providers. Vonage offers two plans, residential and small business. Residential users may choose between the Basic 500 plan and Unlimited. The Basic 500 plan offers 500 minutes of talk time for $14.99 a month. The Premium Unlimited residential plan costs $24.99 per month.
The Small Business Basic plan costs $39.99 per month and allows 1500 minutes. The Small Business Unlimited plan costs $49.99 a month and provides unlimited calls throughout the United States, Puerto Rico, and Canada.
VoIP American- features include- free phone number transfer, free Caller ID, free Call Waiting, free Three Way Calling, free Voicemail, Voicemail delivered to your E-mail, or Web Control panel, Free Call Forwarding, Personal Toll Free Availability, and the Ability to Select your own Area Code.
Ubi Experience Package costs $9.95 once only activation set up, $5 in Ubi credits to call any phone in the world, no monthly or hidden call charges. Make free calls to your family & friends in the Ubi Community 24x7. This "Pay as you Go" plan meams you pay only for calls made to phone numbers outside the Ubi community. Calls start as low as 1 cent per 30 seconds. This package deal gives you a dedicated back office, Softfone, and $5 worth of talk time to make ubi2ubi calls, ubi2phone calls, where there is an internet connection. You can also experience Call Back services that allow you to connect with family and friends whether at home, on your cell / mobile or on the road. Need more chat time simply log into your Back Office and purchase more credits.
VoIP American has three different plans. These are the VoIP American PBX plan, the VoIP American Voice plan and the VoIP American bVoice plan. The VoIP American PBX plan cost $19.99 a month for a private line and $44.99 a month for unlimited calling. The VoIP Voice Residential Basic plan costs $14.99 per month and the VoIP Voice Residential Unlimited plan costs $29.99 per month. The bVoice Business plan costs $34.99 per month.